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Shipping and returns

Package shipping

1.HI-PAR do not send any product HI-PAR EQUIPOS DE PROTECCION S.L. CIF: B02576528 until your Department of Administration has verified that the payment has been made or that their request for deferred payment has been accepted.

2. The delivery shall be considered the time in which the carrier has brought the product at the buyer's disposal and has signed the receipt document.
The client must verify receipt of the product and exposing what you consider to be justified in the delivery receipt document.

3.HI-PAR strives to respect the delivery deadlines. However, its delay does not imply cancellation of the order or any compensation. Any penalty clause for delay introduced by the customer in his order is of no effect for the purposes of paragraph 1 of these legal terms and conditions.

4.HI-PAR will be rigorous with the quality of services of transport in the international sphere. As well, reserves the right to ship by the middle appropriate, if necessary to ensure their commitments. The shipping price will be subject to the rates in force.

5.HI-PAR reserves the right to send the orders in instalments if necessary.


1.HI-PAR will not accept returns after 16 calendar days from the date of invoice. In the event of a refund within this timeframe, the customer shall bear the direct costs of the return.

2.HI-PAR not accept returns of products which are not in perfect condition.

3. The customer should ask HI-TORQUE through an e-mail to a number of return authorization (RMA number) indicating the reason and the invoice number.

4. When the customer has received the RMA number send the product to the specified address. The costs of such transportation shall be borne by the customer.